
Privacy Policy
Effective Date: January 1, 2025
At SS Nagarkar Jewellers, we value the trust you place in us. This policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
01. Information We Collect
When you visit our website or make a purchase, we may collect personal information including your name, email address, phone number, shipping and billing address, and payment details.
We also automatically collect certain technical information such as your IP address, browser type, device information, and browsing behaviour on our site through cookies and similar technologies.
If you contact us for customisation requests, appointments, or customer support, we retain the details of that communication to serve you better.
02. How We Use Your Information
We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, and provide customer support.
With your consent, we may send you newsletters, promotional offers, and information about new collections, events, and exclusive launches from SS Nagarkar Jewellers.
We use analytical data to improve our website experience, understand customer preferences, and tailor our product offerings to better serve you.
03. Sharing Your Information
SS Nagarkar Jewellers does not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers — such as payment processors, shipping partners, and technology vendors — who help us operate our business.
These partners are contractually obligated to keep your data confidential and may only use it to perform services on our behalf.
We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of our customers and business.
04. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies are small text files stored on your device.
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.
We may also use third-party analytics tools such as Google Analytics to understand how visitors interact with our site. These services have their own privacy policies governing the use of your information.
05. Data Security
We take the security of your personal information seriously. Our website uses SSL encryption to protect data transmitted between your browser and our servers.
Payment information is processed through secure, PCI-compliant payment gateways. We do not store full credit or debit card details on our servers.
While we implement industry-standard security measures, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.
06. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at the details provided below.
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting our customer support team.
If you have concerns about how we handle your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
07. Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Order and transaction records are retained for a minimum of seven years as required by applicable tax and accounting laws.
If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.
08. Changes to This Policy
SS Nagarkar Jewellers reserves the right to update this Privacy Policy at any time. When we make changes, we will revise the effective date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
09. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us.
SS Nagarkar Jewellers, Tulshibag, Pune — 411002, Maharashtra, India.
Email: privacy@ssnagarkar.com | Phone: 1800 266 0111
